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myStoria
FAQs

Which areas to you serve?
We are currently serving Canada and the United States. We plan to expand internationally, so sign up for our waitlist to stay up to date!
Is my personal information safe with myStoria?
Yes, we prioritize your privacy and security. All personal information is stored securely, and we adhere to strict data protection standards to ensure your data remains confidential.
What is a Fertility Health Assessment?
The FHA is a comprehensive questionnaire that provides education and asks in depth questions about your gynecological, obstetrical, reproductive health and life style factors in order to build your fertility profile. Once completed, you can review your fertility health assessment with a member of our concierge team who will provide you with personalized insights, recommendations, and guidance based on your unique situation.
How often can I schedule my monthly check-ins?
For our limited timed introductory offer, you are entitled to one 15-minute check-in each month. You can schedule these at your convenience to discuss any questions or concerns you may have.
What if I need more support between my monthly check-ins?
If you require additional support, you can book extra time with our team for personalized care. This service is available for a small additional fee. Simply reply to our emails or contact our Concierge Team to schedule.
How can I provide feedback or suggestions for improvement?
We welcome your feedback! You can send your suggestions directly to our Concierge Team at concierge@mystoria.com. Your input helps us enhance our services and better support your needs.
What should I do if I experience technical issues on the platform?
If you encounter any technical difficulties, please reach out to our support team at concierge@mystoria.com. We’re here to assist you and resolve any issues as quickly as possible.
Have additional questions? Feel free to reach out

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